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Loyalty programme

Holzkistenhaus Rewards – Loyalty Programme

Holzkistenhaus Prämienprogramm – Sammeln Sie Punkte, schalten Sie Vorteile frei und steigen Sie auf: Mitglied, Premium ab 1.000 €, Gold ab 2.000 €, Botschafter ab 3.500 € Einkaufswert.

How does it work?

1Shop and collect points

You earn 1 point for every euro you spend. All paid orders count.

2Auto-advance

As soon as you have enough points for the next level, you’ll be upgraded automatically – there’s nothing you need to do.

3The discount is deducted automatically

If you’re logged in, your tiered discount will appear in your basket. No codes needed.

Levels and benefits

Member

Free — from your very first order

  • 1 point for every euro spent
  • Daily surprise crate with rewards
  • 30-day return without giving a reason
  • Order history and tracking in your account

Premium

from 1,000 € Purchases

−5%
  • 5% off every order — automatically applied
  • Be the first to hear about offers and new arrivals
  • All benefits of the Member level

Gold

from 2,000 € Purchases

−8%
  • 8% off every order — automatically applied
  • Preferred shipping
  • A gift for Christmas and Easter
  • Be the first to hear about offers and new arrivals
Highest level

Ambassador

from 3,500 € Purchases

−12%
  • 12% off every order — automatically
  • A free crate set worth approx. €70 (one time only)
  • A small gift in every parcel
  • Preferred shipping and gifts for the holidays

⭐ The loyalty programme is separate from VIP status (from €500 spend – special benefits and a gift in your parcel). You can use both.

Frequently asked questions

How much does it cost to take part?

Nothing. You just need a free account — you’ll start collecting points from your first order.

How are points calculated?

1 point for every euro spent. Only paid orders minus returns count. Points do not expire.

I ordered without an account — do my orders count?

Yes. Create an account with the same email address as your order — points from previous purchases will be credited automatically.

Do I need to enter a discount code?

No. Your tiered discount is automatically applied in your basket and at checkout — you just need to be logged in.

Can the discount be combined with other discounts and promotions?

Discounts are not added together — you always get the better one. The tiered discount does not apply to reduced items, as these are already cheaper.

How is the programme different from VIP status?

These are two separate programmes. VIP (from €500 spend) offers special benefits and a gift in your parcel, while the loyalty programme gives ongoing discounts and extra perks at higher levels.

Join for free and collect pointsCreate a free account →

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